gerrys of morecambe problem contacting

[eointarmey]

Hi lads, about 2 and a half weeks ago i ordered a penn 525 supermag xtra and other terminal tackle from gerrysfishing.com then on monday the 24th it arrived at my house and i quickly realised the reel that arrived was the 525 mag xtra. So i looked at the invoice and it confirmed that i ordered and paid for the supermag xtra so that day i sent it back to england and according to anpost.ie it arrived at its destination on the 28th of may.I emailed gerrys to inform them i was sending the reel back and put the invoice in the package with the reel, however i didnt get a reply from them. I also tried to ring them to try and sort it out but i couldnt get through to them and it doesnt even ring. Does anyone know how to contact them as i am starting to get worried now!? Any help would be greatly appreciated. Regards Eoin

[red]

ive never ordered from them but have read plenty of good reviews on here about their high levels of customer service. hopefully its just a minor glitch and you get your reel in a few days.

[husshunter]

maybe tempt them with a bit of relish(sorry lads eoin knows what i mean)

[immunecfg]

Just incase you didnt get these details

Gerrys of Morecambe Ltd
5 & 7 Parliment Street
Morecambe
Lancashire
LA3 1RQ

Opening times -
Monday - Saturday 9-5pm
Sunday 9-3pm

General Enquires
0441524 422146
sales@gerrysfishing.com

* please note all enquiries and problems, please email sales@gerrysfishing.com.
this will give you a much faster responce.

Web Manager
Chris Foote
0441524 428042
chris@gerrysfishing.com

Fax
0441524 424793

[chrisfeeney30]

maybe tempt them with a bit of relish(sorry lads eoin knows what i mean)

Say you love relish..and would eat it on anything

[eointarmey]

ya i saw all the contact info and emailed them and tried ringing them also but still no reply! and lads i actually forgot about the relish thing i was so tired that night next time i will learn to say nothing

[eointarmey]

just got in contact with gerrys there and all was sorted out the correct reeel is in the post and the guy i was talking to on the phone was really helpful.. just tolet every1 know

[Al]

Happy days
Did they mention why you could not contact them?

[chrisfeeney30]

Happy days
Did they mention why you could not contact them?

Somebody forgot to use an aerial code haha

[PJH]

Happy days
Did they mention why you could not contact them?

Somebody forgot to use an aerial code haha

all,s well that ends well

[eointarmey]

Happy days
Did they mention why you could not contact them?

Somebody forgot to use an aerial code haha

ya it still took nearly around two and a half weeks for it to come but i am happy out with my reel now

[kstaff]

Somebody forgot to use an aerial code haha

Sorry Eoin but that's quality! I assume ur busy doing a new post right now about how great Gerrys is! He checks this site quiet often.

Ps make sure you adjust the mags on that reel before you cast it!

Enjoy the reel.

[dfella25]

Happy days
Did they mention why you could not contact them?

Somebody forgot to use an aerial code haha

[chrisfeeney30]

Ps make sure you adjust the mags on that reel before you cast it!

too little too late haha

[Al]

Happy days
Did they mention why you could not contact them?

Somebody forgot to use an aerial code haha

Haha quality