Tronixpro great company

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seafisher
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Tronixpro great company

#1 Post by seafisher »

I bought a ul rockfish rod to try out lrf but on the first cast the rod broke I then got back onto halway angling who I purchased the rod off but they would not replace it so I emailed tronix pro and they were extremely helpful after I explained what happened they sent me a new tip free of charge really happy with what they did so wanted to spread the good word of this great company.
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JimC
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Re: Tronixpro great company

#2 Post by JimC »

Would expect nothing less....good people!
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ecleary
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Re: Tronixpro great company

#3 Post by ecleary »

I heard they are bringing out an upgraded version of rockfish rods next year which i'm looking forward to.
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Boycie Senior
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Re: Tronixpro great company

#4 Post by Boycie Senior »

halfway angling should have replaced tip :evil:
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JOHN1
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Re: Tronixpro great company

#5 Post by JOHN1 »

Boycie Senior wrote:halfway angling should have replaced tip :evil:
Great advert for Halfway alright :| keeping well Rich.
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seafisher
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Re: Tronixpro great company

#6 Post by seafisher »

Well when I bought the rod they said any problems and we will replace the rod.
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beachbuddy
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Re: Tronixpro great company

#7 Post by beachbuddy »

Have had nothing but good experiences since the very first day I walked into the tackle shop you mention,top person and service.Sorry you had a bad experience but the tackleshop you mention has been serving the anglers needs down this way for a long time now and still going strong so it must be doing something right to have survived this long.
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Re: Tronixpro great company

#8 Post by Tanglerat »

Just goes to show, you can never relax or rest on your laurels when it comes to customer service.
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beachbuddy
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Re: Tronixpro great company

#9 Post by beachbuddy »

Tanglerat wrote:Just goes to show, you can never relax or rest on your laurels when it comes to customer service.

Valid and very true,but i'll ask you did you ever make a mistake?I know ive made plenty :wink:
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