Easytide problems?

Message

#1 Post by **SeanP** » Wed Mar 12, 2008 8:16 pm

Anyone on here having trouble accessing the easytide site? especially if you are on Irish broadband, I've tried everything, can get it if I go back to dialup, but going through the router or even direct into pc, it just times out, it's the only site that I have a problem with

Cheers
Sean

#2 Post by MC » Wed Mar 12, 2008 8:18 pm

no problems from here

#3 Post by **petewex** » Wed Mar 12, 2008 11:54 pm

no problems sean

#4 Post by **MAC** » Thu Mar 13, 2008 11:46 am

I'm also having problems Sean, but in the UK again. I'll get one of the guru's here onto it and let you know.
I think Irishbroadband take their IP transit connection form me.

Kev

#5 Post by **slowarm** » Thu Mar 13, 2008 11:53 am

Was having intermittant problems last week - but fine this week. Was in 5 mins ago and no issues. Maybe their site is having problems every now and then just as ours was some weeks ago.

#6 Post by **MAC** » Thu Mar 13, 2008 1:19 pm

My guru tells me that it looks like a network issue on the far end. We are getting connectivity "nearly" all the way. It might be a firewall issue in front of the easytide server. I will mail them with a trace Route and see what they come back with.

Kevin

#7 Post by **SeanP** » Thu Mar 13, 2008 2:00 pm

Good on yer Kev, It's strange I can access http://www.ukho.gov.uk/ but go to the easytide link and it's dead, I did try emailing them and just got back the following:

Thank you for your enquiry regarding EasyTide.

I have just used http://www.ukho.gov.uk/ and then been able to access EasyTide using the link with no problem. Our IT team have also advised that the link is currently working

EasyTide can be accessed via a variety of domains (.co.uk, .com, .net, etc) these have been moved to a new IP address to improve future service. The World Wide Web is made up of interconnecting servers each holding routing information pointing (resolving) web addresses to this IP address. When an IP address changes it can take time (a few days) for the www to update all its routing information to point your request in the correct direction.

Additional to this there may be the possibility that any links you have previously used to access EasyTide may now not work. Favourites, links within web pages, search engine results, locally cached information and firewalls may be incorrectly pointing or blocking your request causing it to fail.

Please try deleting your temporary internet files then type directly into your Internet Explorer address bar http://www.easytide.co.uk

If you are still having problems please take a screenshot of your error and send it to us so that we can look into it for you.

Apologies for any inconvenience the changes we have made may have caused you.
I hope you find this information of use but should you require further assistance please do not hesitate to contact us.

Tried all that to no avail,

Tried Irish broadband:

The problem seems to be with the MTU size on your end. Tried to use
DrTCP (http://www.dslreports.com/front/DRTCP021.exe) and change the MTU
size to 1400. After this, you need to restart the computer. If you are
using a router, the MTU size need to be changed on the settings on the
router, login inside it.

That didn't help neither, appreciate the help Kev

Cheers
Sean

#8 Post by **Adam S** » Thu Mar 13, 2008 2:54 pm

if you cant get it working and you are stuck you could ask here or e mail me with when/where you need and i will send you a jpeg of the chart

i can acess it home and work

#9 Post by **jack01986** » Thu Mar 13, 2008 3:04 pm

Its working for me.

#10 Post by **slowarm** » Thu Mar 13, 2008 3:18 pm

Sean, Mac. I can still access easytide so it looks like some other issue. Are you both with Irish Braodband?

Sean,

Below are tides for Cromane Point - let me know if you need anywhere else.

Thu 13 Mar
LW HW LW HW
02:46 08:53 15:06 21:12
0.9 m 4.1 m 1.1 m 4.0 m

Fri 14 Mar
LW HW LW HW
03:41 09:48 16:05 22:12
1.2 m 3.7 m 1.4 m 3.7 m

Sat 15 Mar
LW HW LW HW
04:48 10:57 17:16 23:31
1.5 m 3.4 m 1.7 m 3.4 m

Sun 16 Mar
LW HW LW
06:08 12:24 18:46
1.7 m 3.2 m 1.7 m

Mon 17 Mar
HW LW HW LW
01:11 07:48 13:54 20:21
3.4 m 1.6 m 3.3 m 1.4 m

Tue 18 Mar
HW LW HW LW
02:33 09:01 15:00 21:24
3.7 m 1.2 m 3.7 m 1.0 m

Wed 19 Mar
HW LW HW LW
03:28 09:51 15:49 22:10
4.0 m 0.8 m 4.0 m 0.7 m

Predicted

#11 Post by **MAC** » Thu Mar 13, 2008 4:04 pm

Possibly a BGP routing issue at the Irish Internet Exchange (INEX)

Don't change yout MTU size Sean. I have tried a trace route from several PC's and also from http://www.dnsstuff.com The internet trace route is on a different network, so I'm not sure where to go.

I'm attached to a BGP router, so I know my internet connection is good.

I supplied them with both trace routes. They both fail in the UK somewhere.

I haven't had a mail back from them yet.

#12 Post by **fishermannum1** » Thu Mar 13, 2008 6:38 pm

hi seanP' if you still have trouble with easytide, go to the tips & tricks forum, page 3 look under ( usefull link for tide times )...

#13 Post by **SeanP** » Thu Mar 13, 2008 6:49 pm

Thanks a million for all the help lads, I've still got the old faithful tide table, I just find the graph on easytide so handy, can see at a glance how it's looking, and I don't like having to give up on something with pc's, seems to make you more determined to crack it

Sean

#14 Post by **SeanP** » Sat Apr 19, 2008 1:37 pm

Had to resort to contacting support at Irish Broadband

they were actually very helpful, it turn out to be a problem on our transmitter, should have it sorted today, thanks for all your help

#15 Post by **MAC** » Sun Apr 20, 2008 8:04 pm

Just noticed that I had connectivity the other day from my server as well. Looks like there was two problems there.

Kev