Boats.net to the rescue

Fri Nov 01, 2013 10:44 am

The tilt/trim motor on my Honda BF50 failed a while back, and I priced a replacement from Honda. Horror! So I tracked down the same part online for way less at Boats.net in the US, paid the money, and it duly arrived 10 days or so later. More horror - it was the wrong part... Turned out my engine wasn't fitted with the t/t unit matching the serial number, but an earlier version. Long story short, Boats.net told me to send the part back and refunded everything, including all shipping costs, and then tracked down the correct part from photos I sent them. Everything now back working again, thanks to their brilliant service.

Re: Boats.net to the rescue

Fri Nov 01, 2013 11:20 am

Great service fair play to them, glad your all sorted 8)

Re: Boats.net to the rescue

Mon Nov 04, 2013 10:07 am

They wont ship mercury/mariner... not their fault I know, but I've yet to use them for that reason.... but they were very friendly when contacted!

Re: Boats.net to the rescue

Mon Nov 04, 2013 2:24 pm

Why not, I wonder? They seem to have every part for every outboard on the planet.