Fri Nov 01, 2013 7:04 pm
I bought a ul rockfish rod to try out lrf but on the first cast the rod broke I then got back onto halway angling who I purchased the rod off but they would not replace it so I emailed tronix pro and they were extremely helpful after I explained what happened they sent me a new tip free of charge really happy with what they did so wanted to spread the good word of this great company.
Fri Nov 01, 2013 8:21 pm
Would expect nothing less....good people!
Fri Nov 01, 2013 9:07 pm
I heard they are bringing out an upgraded version of rockfish rods next year which i'm looking forward to.
Sat Nov 02, 2013 2:03 am
halfway angling should have replaced tip
Sat Nov 02, 2013 10:28 am
Boycie Senior wrote:halfway angling should have replaced tip
Great advert for Halfway alright
keeping well Rich.
Sat Nov 02, 2013 11:12 am
Well when I bought the rod they said any problems and we will replace the rod.
Sat Nov 02, 2013 12:54 pm
Have had nothing but good experiences since the very first day I walked into the tackle shop you mention,top person and service.Sorry you had a bad experience but the tackleshop you mention has been serving the anglers needs down this way for a long time now and still going strong so it must be doing something right to have survived this long.
Sat Nov 02, 2013 1:34 pm
Just goes to show, you can never relax or rest on your laurels when it comes to customer service.
Sun Nov 03, 2013 12:36 pm
Tanglerat wrote:Just goes to show, you can never relax or rest on your laurels when it comes to customer service.
Valid and very true,but i'll ask you did you ever make a mistake?I know ive made plenty
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