XXXXX mail order

friend of mine order some stuff from them a week ago,there was a rod included also. He went to collect it to post offisethis morning, the package was bended and twisted and i think some postman or two were jumping on it as well...well thats the impression i got then i saw it,the rod ment to be blue....it was bits and peaces of "blue" inside a packadge,everything else were fine,i ring XXXXX and told them whats wrong,they ring me back in few minutes apologising and stuff and they told me they sending another rod stright away....no questions asked ,just is the other stuff ok. I dont think its them foult about the rod,i used to get them with no prob,they just leaving this for them self. Post servise its another story.... What ill do is ill take the pic of the broken rod and mail it to XXXX just to show,its only for the future shoping if anything goes wrong again.. Great servise (not sure if i can put the name of the company...?) lets say... PM me for details :D :D :D

put the name of the company....otherwise this post wont be much use to non-registered users.

its Veals ...newer had a problem with them,always quick,and extra stuff inside

Veals one of best mail order companys in the Uk,,,
expecially the bass gear with the handsome guy from wexford on the front of the catelogue :shock: :shock: :shock:

Totally nothing to do with veals, an excellent company who i hold in high esteem... I had trouble like that with gerrys, but again it was the mail company...

if you dint mind me asking where do you live, as veals, like other companies use couriers to deliver rods, cant speak for the south, but in the UK the posties don't deliver rods, smaller packages yes but rods no, as i said before those items are usually sent by private couriers

Totally nothing to do with veals, an excellent company who i hold in high esteem... I had trouble like that with gerrys, but again it was the mail company...

veal use a courrirer service to the north and south,,
all the equipment i have recievied off dave at veals has arrived here safe and sound,,,

Totally nothing to do with veals, an excellent company who i hold in high esteem... I had trouble like that with gerrys, but again it was the mail company...

veal use a courrirer service to the north and south,,
all the equipment i have recievied off dave at veals has arrived here safe and sound,,,

so anyone blaming postmen/women please dont, its nothing to do with them

Always use Veals and never had an issue with them, great company and prompt with their orders. Sorry to hear about your experience mate.

Have used Veals for years and never had a problem. Would say that the "accident"happened in transit by the courier perhaps.

Veals have always been reliable and very helpful and in my 6 or so years of using them have never had a problem with any of their stuff.

thats the worst part ,i put the card trought so its visual how damaged it was thanks to " delivery service " :evil:

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Happened me too. Veals very helpful. Couldn't replace it though because none left. Gave money back without question. Not their fault really but a flimsy cardboard box isn't good enough for shipping rods. Got a rod from Harris Sporstmail too and it was packaged in a hard plastic pipe. Much better.

new rod came on friday...in few days... just like they said. :shock:

new rod came on friday...in few days... just like they said. :shock:

all the best with it mate, ps what rod was it anyway?

new rod came on friday...in few days... just like they said. :shock:

all the best with it mate, ps what rod was it anyway?

its friends of mine,it Grouvell Teknos 4500 surf